Privacy policy

Effective Date: 22/07/2025

Barble (“Barble”, “we”, “us”, or “our”) operates this website and online store, including all related information, content, features, tools, products, and services (the “Services”) to provide you, the customer, with a curated shopping experience. Barble is powered by Shopify, which enables us to deliver these Services.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction via our Services or communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs regarding personal information handling.

By using and accessing the Services, you acknowledge that you have read this Privacy Policy and understand how your personal information is collected, used, and disclosed as described herein.

1. Personal Information We Collect

We collect information that identifies or can reasonably be linked to you (“personal information”). This may include:

  • Contact details: name, billing/shipping addresses, phone, email.

  • Financial details: payment card details, transaction history (we do not store full payment card numbers).

  • Account information: usernames, passwords, preferences.

  • Transaction history: products viewed, purchased, returned, or exchanged.

  • Communications: messages you send to us (e.g., customer service).

  • Device & usage information: IP address, browser, network, interactions with our Services.

  • Inferences: derived insights to improve your shopping experience.

We may collect this data directly from you, automatically via cookies and similar technologies, from Shopify, or from service providers (e.g., payment processors, marketing tools).

2. How We Use Your Personal Information

We process your information for the following purposes:

  • Providing and improving Services: to process and fulfill orders, manage your account, ship items, handle returns, and personalize your shopping experience.

  • Marketing and promotions: with your consent where required, to send offers, updates, and targeted ads (you may opt out at any time).

  • Security and fraud prevention: to protect against unauthorized transactions and fraud.

  • Legal obligations: to comply with laws, tax obligations, and lawful requests.

3. Legal Bases for Processing (EEA/UK Only)

For individuals in the EEA/UK, we process your personal information under the following legal bases:

  • To perform our contract with you (e.g., fulfilling an order).

  • To comply with legal obligations.

  • Based on your consent (for marketing and cookie use).

  • For our legitimate interests (e.g., site security, improving Services).

4. Your Privacy Rights by Region

For EEA/UK Residents (GDPR)

You have the right to:

  • Access, correct, or delete your personal information.

  • Object to or restrict processing (including for marketing).

  • Withdraw consent at any time.

  • Request portability of your data.

  • File a complaint with your local data protection authority (list here).

For California Residents (CCPA/CPRA)

You have the right to:

  • Request access to the categories and specific pieces of personal information we collect about you.

  • Request deletion of your personal information.

  • Opt out of the “sale” or “sharing” of your personal information (as defined by California law) and targeted advertising.

  • Non-discrimination for exercising your rights.

To exercise these rights or submit a “Do Not Sell or Share My Personal Information” request, please email us at customerservices@barble.co.uk or visit [Insert Link to Shopify Privacy Portal/Opt-Out Page].

We honor Global Privacy Control (GPC) signals where legally required.

For Canada (PIPEDA)

You may:

  • Request access to or correction of your personal information.

  • Withdraw consent for marketing communications.

For Australia & New Zealand

You may:

  • Request access and correction.

  • Lodge a complaint with the OAIC (Australia) or OPC (NZ) if unsatisfied with our handling of your data.

5. Cookies and Tracking

We use cookies and similar technologies to operate our Services, improve functionality, and deliver targeted advertising.
For EEA/UK users, we only use non-essential cookies (e.g., analytics, marketing) with your consent via a cookie banner.
For California users, you may opt out of cross-site tracking via our “Do Not Sell” page.

You can manage preferences via our [Cookie Settings Tool – Insert Link] or your browser.

6. Disclosures of Personal Information

We share your personal information:

  • With Shopify (as our platform and payment processor).

  • With trusted vendors (IT, analytics, fulfillment like Printful, shipping, marketing).

  • As required by law or in connection with legal claims.

  • During business transfers (e.g., merger or sale).

We do not sell personal information in exchange for money.

7. International Transfers

We may transfer and store your data outside your home country (including the US and Canada).
Where required (e.g., for EEA/UK users), we rely on Standard Contractual Clauses (SCCs) approved by the European Commission or UK authorities to ensure adequate protection.

8. Data Retention

We retain your information only as long as necessary to fulfill the purposes described, comply with legal obligations, resolve disputes, or enforce our agreements.

9. Children’s Privacy

Our Services are not directed to children under 16, and we do not knowingly collect their data.
Parents or guardians may contact us to request deletion if such data is inadvertently collected.

10. How to Contact Us

For any questions or to exercise your rights:
Email: customerservices@barble.co.uk

Barble is the controller of your personal information.

11. Updates to This Policy

We may update this Privacy Policy periodically to reflect legal or operational changes. The updated version will be posted here with a revised “Effective Date.”